Declare that the default delivery time for Yunda Express is within 48 hours, and support SF Express collect payment
This process is only applicable to non-customized products (customized products are subject to the agreement of both parties, and the default is not a quality problem, and returns are not supported.)
Return condition
For the following goods, no return service will be provided:
1. Used and artificially damaged goods
2.  Quality issues caused by customers themselves;
3. Goods that have been received for more than 7 days
4.  Did not send back the product list together, or did not indicate the reason for return and the quantity of return on the product list
5. The outer packaging, accessories and accessories of the product are defective
6.  Customized products
Return process
1. Please check if the item you want to return is eligible for the exchange
2.  Contact customer service to register relevant exchange information (please be sure to contact customer service personnel for processing)
3.  Log in to your 1688 account, select the product, click on return, and select the reason for refund as "agreed upon with the seller"
4. Once the refund specialist has approved your request, return the returned product to the address below. (Refusal to receive payment!)
5.  After sending the goods, you need to enter the return page again and click 【 Fill in logistics information 】, and fill in the logistics company, logistics single number and contact telephone number.
6.  After receiving your returned item and verifying it (confirming that the accessories are complete and do not affect secondary sales), we will process a refund for you within the specified time
※  The return you applied for was rejected, probably because the application method did not meet the relevant regulations. Please contact customer service as soon as possible to avoid delaying the refund progress.
Exchange process
Due to the exchange issue, it is necessary to confirm the inventory status of the product. Therefore, please make sure to contact customer service for assistance
If the product you need to replace is confirmed to be in stock by customer service personnel, please cooperate with us to do the following:
1. Contact customer service to register relevant exchange information (color, quantity, exchange address, recipient, contact phone number, etc.)
2. After receiving the successful exchange message from the customer service representative, please send back the exchanged goods and the completed return and exchange application form (check the item to be exchanged) as soon as possible
Friendly reminder: In order to ensure the timely return of your goods, it is recommended to use regular express delivery. ※
3. After the goods are sent, please contact customer service again and tell us the waybill number of the returned goods, so that we can track the returned goods and exchange them for you faster.
4. After the warehouse receives the returned goods and reviews them, the replacement goods will be sent as soon as possible, please pay attention to check
※Important Notes:
A) During the whole replacement process, please don't do anything on the 1688 system. If you have any questions, please contact our customer service.
b) Please do not apply for a refund during the exchange process, otherwise the exchange operation will not be possible
C) If the goods are not sent within seven days after the registration for replacement, we will consider that we have given up the replacement.
D) You should bear the return freight and the delivery freight.